automaticable

Hey, a post!  I feel that this story deserves some internet coverage somewhere, so why not automaticable!  And maybe this will convince the others to post something, other than April’s Fools Posts.

So, as some of you may know, I have been working for a commercial printing company doing IT for about half a year now.  The company has been in the middle of a massive merge and building-consolidation process.  All-in-all, everything has gone quite well.  One server crashed, but everything was recovered from backups.  However, working in a small business during poor economic times means working with some painfully old devices.

Last week I was given a pretty simple task.  I needed to set up a networked label printer that had been moved from the old shop.  Easy enough, it should just grab an IP via DHCP, and I can log onto its web interface to set it up – no big deal.  I hooked up the printer and voila, 192.168.2.13.  It was set up.  Went into our router, changed the IP from dynamic to static, and headed out for the evening.  Seemed like everything had gone great.

Now fast forward to the next morning, the pressmen are just getting ready to pull the press data from the servers, and – oh crap.  The press computer is down.  This press prints out 16,000 sheets per hour, and each sheet has 2-3 pieces on it.  You can imagine how fast I got the phone call.  I went straight to the press when I got in to see an error about an IP Conflict.  Our presses are all assigned static IP’s, so I went in to the network config – the IP assigned was 192.168.2.13.  Sounds familiar.

Turns out this label printer (I won’t name the brand, but I can’t say I’m surprised by this faulty setup) does not quite understand the meaning of DHCP and IP conflicts.  When it booted up the BOOTP process assigned it any random IP, regardless of what else might be under that IP.  I quickly unplugged the printer, and the press came back online.  In the end, I hooked the printer up to a more manageable HP JetDirect, and avoided any more IP conflicts.

The ironic part of this story?

A desk label printer this small :                                                Shut down a printing press this large :